Ticaret Bakanl\u0131\u011f\u0131, internet ve telefon arac\u0131l\u0131\u011f\u0131yla yap\u0131lan mesafeli sat\u0131\u015flara ili\u015fkin 2014 ile 2020 Ekim ay\u0131 aras\u0131ndaki d\u00f6nemde 75 \u015firket nezdinde denetim yap\u0131ld\u0131\u011f\u0131, tespit edilen ayk\u0131r\u0131l\u0131klar i\u00e7in toplam 216 milyon 68 bin 467,08 TL idari para cezas\u0131 uyguland\u0131\u011f\u0131 belirtildi.<\/p>\n
Bakanl\u0131ktan yap\u0131lan yaz\u0131l\u0131 a\u00e7\u0131klamada, teknolojide ya\u015fanan geli\u015fmeler ile\u00a0t\u00fcketicilerin geleneksel y\u00f6ntemler yerine uzaktan ileti\u015fim ara\u00e7lar\u0131 ile kurulan mesafeli s\u00f6zle\u015fmeler ile al\u0131\u015fveri\u015fe y\u00f6nelmedi\u011fi belirtildi. Mesafeli sat\u0131\u015flar\u0131n, \u00f6zellikle Covid-19 d\u00f6neminde daha \u00e7ok tercih edilir hale geldi\u011fi kaydedildi. Bu t\u00fcr sat\u0131\u015flar\u0131n, her ne kadar bir\u00e7ok kolayl\u0131\u011f\u0131 beraberinde getirse de, t\u00fcketicilerin zaman zaman yasal y\u00fck\u00fcml\u00fcl\u00fcklerinin bilincinde olmayan, k\u00f6t\u00fc niyetli ve f\u0131rsat\u00e7\u0131l\u0131k yapmak isteyen sat\u0131c\u0131lar taraf\u0131ndan stoklar\u0131nda olmayan ve tedariki 30 g\u00fcnl\u00fck yasal teslim s\u00fcresi i\u00e7erisinde yap\u0131lamayacak \u00fcr\u00fcnleri dahi sat\u0131\u015fa konu ederek ma\u011fdur edildi\u011finin tespit edildi\u011fine vurgu yap\u0131ld\u0131. \u00dcr\u00fcn bedelleri tahsil edildikten sonra, teslimlerin hi\u00e7 yap\u0131lmad\u0131\u011f\u0131 ya da teslim edilmeyen \u00fcr\u00fcnlere ili\u015fkin bedel iadesi i\u00e7erikli cayma taleplerinin kar\u015f\u0131lanmad\u0131\u011f\u0131 hatta t\u00fcketicilerin s\u00f6z konusu taleplerini iletebilecekleri bir muhatap dahi bulamayarak, ma\u011fdur edildiklerinin g\u00f6r\u00fcld\u00fc\u011f\u00fc kaydedildi.<\/p>\n
“\u015eik\u00e2yetleri incelemek fikir verecektir”<\/b><\/p>\n
\u00d6zellikle kurumsal olmayan internet siteleri ve sosyal medya mecralar\u0131 hatta cep telefonu uygulamalar\u0131 \u00fczerinden sat\u0131n alma i\u015flemi yap\u0131l\u0131p, kap\u0131da \u00f6deme vb. banka hesap sahiplik bilgisi olmayan \u00f6deme y\u00f6ntemleri ile ger\u00e7ekle\u015ftirilen al\u0131\u015fveri\u015flerde \u00e7ok say\u0131da ma\u011fduriyetin ya\u015fand\u0131\u011f\u0131 belirtilerek, \u015f\u00f6yle denildi:<\/p>\n
“Bu t\u00fcr ma\u011fduriyetlerin \u00f6n\u00fcne ge\u00e7mek i\u00e7in, sat\u0131c\u0131 hakk\u0131nda arama motorlar\u0131nda k\u0131sa ve genel bir \u00f6n inceleme yapmak, gerekirse \u015fikayetleri incelemek fikir verecektir. Mesafeli y\u00f6ntemin t\u00fcketicilere sa\u011flad\u0131\u011f\u0131 avantajlardan birisi de, sat\u0131n al\u0131nmas\u0131 planlanan mal\u0131n veya hizmetin fiyat\u0131 ve niteliklerini bir\u00e7ok mecradan ara\u015ft\u0131rabilme kolayl\u0131\u011f\u0131 sa\u011flamas\u0131d\u0131r. Bu sebeple mal veya hizmetin di\u011fer mecralardaki yakla\u015f\u0131k fiyat\u0131n\u0131n \u00f6\u011frenilmesi ve k\u0131yaslama yap\u0131lmas\u0131, ger\u00e7ek\u00e7i olamayacak kadar cazip g\u00f6r\u00fcnen d\u00fc\u015f\u00fck fiyatlara veya indirimlere dikkatle yakla\u015f\u0131lmas\u0131 \u00e7o\u011fu ma\u011fduriyetin \u00f6n\u00fcne ge\u00e7ecektir. Al\u0131\u015fveri\u015f yap\u0131lmas\u0131 d\u00fc\u015f\u00fcn\u00fclen internet sitesinde sat\u0131c\u0131n\u0131n ticari unvan\u0131, adresi, sabit telefonu, MERS\u0130S numaras\u0131, ETB\u0130S kayd\u0131, g\u00fcven damgas\u0131 bilgisi gibi bilgilerin olup olmad\u0131\u011f\u0131 kontrol edilerek al\u0131\u015fveri\u015f yap\u0131lmal\u0131d\u0131r. \u0130nternet sitesinin sahte veya taklit bir site olmas\u0131 ihtimaline kar\u015f\u0131n site ad\u0131n\u0131n kontrol edilmesi gerekirse Bilgi Teknolojileri ve \u0130leti\u015fim Kurumunun ‘internet site bilgisi sorgulama’ ekran\u0131ndan faydalan\u0131lmas\u0131 \u00e7o\u011fu ma\u011fduriyetin \u00f6n\u00fcne ge\u00e7ebilecektir.”<\/p>\n
Sosyal medyada gezinirken kar\u015f\u0131la\u015f\u0131lan tan\u0131t\u0131m ve ilanlara kar\u015f\u0131, bu mecralar arac\u0131l\u0131\u011f\u0131yla ula\u015f\u0131lan sitelerin sahte, taklit ve k\u00f6t\u00fcye kullan\u0131lmas\u0131 ihtimallerine kar\u015f\u0131, sat\u0131c\u0131n\u0131n kendi sitesinden \u00fcr\u00fcn\u00fcn kontrol edilmesinin yararl\u0131 olaca\u011f\u0131 belirtildi.\u00a0\u0130nternet sitesi \u00fczerinden al\u0131\u015fveri\u015f yap\u0131lmas\u0131na karar verilmesi durumunda SSL sertifikas\u0131, 3D Security veya sanal kartla \u00f6deme gibi detaylara dikkat edilmesinin\u00a0faydas\u0131na dikkat \u00e7ekildi. \u00d6deme yapmadan \u00f6nce, t\u00fcketiciye iletilmesi yasal zorunluluk olan \u00f6n bilgilerin okunmas\u0131n\u0131n da \u00e7o\u011fu ma\u011fduriyeti \u00f6nleyece\u011fine i\u015faret edildi.<\/p>\n
75 firma denetlendi<\/b><\/p>\n
Bakanl\u0131k\u00a0taraf\u0131ndan t\u00fcketici ma\u011fduriyeti do\u011furan sat\u0131c\u0131lara ili\u015fkin olarak denetimler yap\u0131ld\u0131\u011f\u0131 hat\u0131rlat\u0131larak, “Tespit edilen ayk\u0131r\u0131l\u0131klara ili\u015fkin idari yapt\u0131r\u0131mlar uygulanmakta, t\u00fcketicileri aldat\u0131c\u0131 ve yan\u0131lt\u0131c\u0131 ifadelere yer verilen ya da haks\u0131z ticari uygulama niteli\u011fi ta\u015f\u0131yan sat\u0131\u015f ve pazarlama y\u00f6ntemleri bakanl\u0131\u011f\u0131m\u0131z b\u00fcnyesinde bulunan Reklam Kurulunca incelenmekte ve 5237 say\u0131l\u0131 T\u00fcrk Ceza Kanunu kapsam\u0131nda su\u00e7 te\u015fkil eden eylemlere ili\u015fkin olarak da Cumhuriyet Ba\u015fsavc\u0131l\u0131klar\u0131na su\u00e7 duyurusunda bulunulmaktad\u0131r. Bu kapsamda 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun\u2019un y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015f oldu\u011fu 2014 y\u0131l\u0131 ile 2020 Ekim ay\u0131 aras\u0131ndaki d\u00f6nemde, mesafeli y\u00f6ntemle sat\u0131\u015f yapan 75 \u015firket nezdinde yap\u0131lan denetim sonucunda tespit edilen ayk\u0131r\u0131l\u0131klar i\u00e7in toplam 216 milyon 68 bin 467,08 TL idari para cezas\u0131 uygulanm\u0131\u015ft\u0131r” denildi.<\/p>\n<\/p>\n
\u00a0<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"
Ticaret Bakanl\u0131\u011f\u0131, internet ve telefon arac\u0131l\u0131\u011f\u0131yla yap\u0131lan mesafeli sat\u0131\u015flara ili\u015fkin 2014 ile 2020 Ekim ay\u0131 aras\u0131ndaki d\u00f6nemde 75 \u015firket nezdinde denetim yap\u0131ld\u0131\u011f\u0131, tespit edilen ayk\u0131r\u0131l\u0131klar i\u00e7in toplam 216 milyon 68 bin 467,08 TL idari para cezas\u0131 uyguland\u0131\u011f\u0131 belirtildi. Bakanl\u0131ktan yap\u0131lan yaz\u0131l\u0131 a\u00e7\u0131klamada, teknolojide ya\u015fanan geli\u015fmeler ile\u00a0t\u00fcketicilerin geleneksel y\u00f6ntemler yerine uzaktan ileti\u015fim ara\u00e7lar\u0131 ile kurulan mesafeli […]<\/p>\n","protected":false},"author":1,"featured_media":752,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[304,302,303,300,301],"class_list":["post-751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gundem","tag-bilgi","tag-magdur","tag-satis","tag-site","tag-tuketici"],"_links":{"self":[{"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/posts\/751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/comments?post=751"}],"version-history":[{"count":1,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/posts\/751\/revisions"}],"predecessor-version":[{"id":753,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/posts\/751\/revisions\/753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/media\/752"}],"wp:attachment":[{"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/media?parent=751"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/categories?post=751"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/balikesirobjektif.com\/index.php\/wp-json\/wp\/v2\/tags?post=751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}